Privacy Policy

At Elemodo, accessible from https://elemodo.com and its affiliated domains, the privacy of our visitors and customers is one of our main priorities. This Privacy Policy describes the types of information Elemodo collects and how we use it.

This Privacy Policy applies to our online activities and to information shared and/or collected through this website and our services. It does not apply to information collected offline or through channels other than this website.

Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons you are asked to provide it, will be made clear to you at the point we ask for it.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message and any attachments, and any other information you choose to provide.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you for customer service, to respond to inquiries, and to provide updates relating to our services
• Send you emails, text messages, or other communications you have requested
• Find and prevent fraud

SMS / Text Messaging

If you opt in to receive text messages from Elemodo, we use your mobile number only to send the messages you requested. Text messages are limited to authentication (one-time verification passcodes) and account and profile notifications. We do not send marketing or promotional text messages, and message frequency varies. Message and data rates may apply.

You opt in from within your authenticated Elemodo account: under Settings › Profile you enter your mobile number and tap “Verify now,” confirming that you agree to receive verification codes and notifications from Elemodo, that message frequency varies, that message and data rates may apply, and that you may reply STOP to opt out or HELP for help. We then send a one-time passcode to confirm the number; only confirmed numbers receive text messages.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at hello@elemodo.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Log Files

Elemodo follows a standard procedure of using log files. These files log visitors when they visit websites, as all hosting companies do as part of their analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose is to analyze trends, administer the site, track visitors' movement on the website, and gather demographic information.

Cookies and Web Beacons

Like most websites, Elemodo uses cookies to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the visitor's experience. You can choose to disable cookies through your individual browser options.

Third-Party Privacy Policies

Elemodo's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of any third-party services for more detailed information, including their practices and instructions about how to opt out of certain options.

Data Retention

Elemodo retains personal information only for as long as necessary to provide our services and for legitimate and essential business purposes, such as maintaining records, complying with legal obligations, and resolving disputes. You may request that we delete your personal information at any time by contacting us.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to request that a business disclose the categories and specific pieces of personal data it has collected; request that a business delete personal data it has collected; and request that a business that sells personal data not sell their personal data. If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to make sure you are fully aware of your data protection rights. Every user is entitled to the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, and the right to data portability, each under certain conditions. If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children's Information

Protecting children online is part of our priority. Elemodo does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child provided this kind of information on our website, please contact us immediately and we will do our best to promptly remove such information from our records.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at hello@elemodo.com.